Technical Operations Specialist

4 days ago


Mumbai, Maharashtra, India Lyra Full time
Job Description:

Lyra seeks a highly skilled Technical Operations Specialist to join our team. As an L1 support engineer, you will be the first point of contact for technical issues and will play a crucial role in ensuring the smooth operation of our IT infrastructure.

- Candidate must have a Bachelor's degree in any discipline with a strong technical background.
- Proficiency in Linux, SQL, and Java is essential for this role.
- Good analysis and troubleshooting skills are necessary to identify and resolve technical issues efficiently.
- Flexibility in shifts and readiness to work in rotational 24X7 environments are required.

Key Responsibilities:
- Provide first-level technical support to internal stakeholders.
- Troubleshoot and resolve technical issues promptly and efficiently.
- Collaborate with cross-functional teams to ensure seamless IT operations.
- Develop and maintain documentation for technical procedures and processes.

About Lyra:
Lyra is a leading provider of innovative technology solutions. We are committed to delivering high-quality services and products that exceed our customers' expectations.

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