Advanced ServiceNow ITSM Solutions Expert

1 week ago

Malappuram, Kerala, India beBeeDevelopment Full time ₹ 15,00,000 - ₹ 25,00,000
ServiceNow ITSM Specialist

We are seeking an experienced IT Service Management professional to join our organization as a ServiceNow ITSM Developer.

This is an exciting opportunity for someone who is passionate about delivering value-based assessments and workshops to maximize business results from the ServiceNow platform.

The successful candidate will have experience in:

  • Developing, testing, configuring, and integrating ServiceNow modules, focusing on all ITSM modules (Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM)
  • Capturing requirements from business stakeholders and SMEs through demonstrations and workshops
  • Coordinating with internal and external stakeholders for development of user stories, configurations, and delivery within agreed timelines
  • Developing custom software/app solutions as required through scripting and software development

Additionally, the successful candidate will possess:

  • At least 3-5 years of experience in ServiceNow ITSM and custom app development, configuring ServiceNow ITSM modules, Portal, and front-end
  • Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with other third-party applications and data sources

The ideal candidate should have analytical skills, think outside the box, and be naturally curious. They should also have strong communication skills and be able to work effectively in a team environment.

Please note that the desired credentials/knowledge include ServiceNow CIS-ITSM, CSA, CAD, or any other mainline certification (any two) and NOW Platform Development (must).

This role offers a unique opportunity to work with a cutting-edge technology platform and contribute to the success of our organization.

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