Highly Experienced ServiceNow Solution Architect

2 days ago

Malappuram, Kerala, India beBeeImplementation Full time ₹ 16,00,000 - ₹ 20,20,000
Job Title: ServiceNow ITAM(SAM)

We seek a seasoned professional to design and tailor ServiceNow configurations to meet specific client requirements and industry best practices.

As the chosen candidate, you will conduct workshops, interviews, and meetings to understand and document business requirements and functional needs. Your expertise will ensure seamless integrations with other systems and applications, guaranteeing data flow.

You will also provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform.

  • Gather requirements through workshops, interviews, and meetings
  • Design and implement ServiceNow solutions tailored to client needs
  • Identify gaps between existing processes and desired future-state processes
  • Solution implementation and integration with technical teams
  • Document user stories, process documentation, training materials, and other relevant documentation
  • Provide post-implementation support, training, and guidance to users

Key qualifications for this role include:

  • 12 years of experience in implementing or architecting ServiceNow solutions
  • Good understanding of Sales and Order Management process followed in organization
  • Experience in Design, configure, and customize ServiceNow SOM module as per Organizations SOM process
  • Experience in the design and implementation of the following modules:
  • ServiceNow Sales and Order Management Order and Quote management
  • Supplier Lifecycle Operations SLO
  • Customer Service Management CSM module
  • Extensive experience across the ServiceNow core platform security performance and compliance
  • Extensive experience in third-party integration REST SOAP Other methods Integration Hub and Ebonding

This position requires a unique blend of technical expertise, business acumen, and communication skills. The ideal candidate will be able to effectively collaborate with cross-functional teams to drive successful outcomes. If you are a strategic thinker with a passion for delivering high-quality solutions, we encourage you to apply for this exciting opportunity.

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