Lead ServiceNow Developer/ Administrator

5 days ago


Malappuram, Kerala, India beBeeDevelopment Full time ₹ 20,00,000 - ₹ 25,00,000
ServiceNow Developer/ Administrator Position

We are seeking a highly skilled ServiceNow developer/administrator with 7+ years of experience to join our organization.

  • Key Responsibilities:

As a ServiceNow developer/administrator, you will be responsible for administering the ServiceNow platform, ensuring its smooth operation, and delivering high-quality services to our customers.

  • Technical Expertise:

The ideal candidate should possess hands-on experience with ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro modules. Additionally, they should have a strong understanding of Flow Designer, business rules, client/server scripts, ACLs, and proficiency in creating catalog items, approval workflows, dynamic forms, SLAs, domain separation, scoped apps, data import/export, and UI policies.

  • Skills and Qualifications:

The successful candidate will have excellent technical skills, including integration of ServiceNow with third-party systems, setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance, leadership experience in instance upgrades, patch management, and clone processes, and strong collaboration skills with HR, IT, and Facilities to define and streamline workflows.

  • Benefits:

This position offers a unique opportunity to work with a cutting-edge platform, collaborate with a talented team, and contribute to the growth and success of our organization.

  • What We Offer:

Competitive salary and benefits package, opportunities for career advancement, and a collaborative work environment.



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