Unlock Your Potential in Customer Account Management

2 days ago


Chennai, Tamil Nadu, India beBeeCollections Full time ₹ 9,00,000 - ₹ 12,00,000
Unlock Your Potential as a Collections Professional

We are seeking experienced professionals to join our team in the role of OTC Collections. As a collections professional, you will be responsible for managing a portfolio of customer accounts and ensuring timely collections.

Job Description:
  • Manage a portfolio of customer accounts and ensure timely collections.
  • Analyze aging reports and prioritize collection efforts based on risk.
  • Coordinate with billing, sales, and customer service to resolve disputes.
  • Negotiate payment plans with customers within defined limits.
  • Monitor credit limits and flag high-risk accounts for review.
Requirements:
  • 3-11 years of experience in collections or a related field.
  • Advanced problem-solving skills and ability to handle escalated cases.
  • Root cause analysis skills to identify and address recurring payment delays.
  • Cross-functional collaboration skills to work with credit, legal, and sales teams.
  • Excellent communication and presentation skills.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and contribute to the growth of our organization.
  • Ongoing training and development opportunities to enhance your skills and career.
How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].



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