Customer Service Specialist

1 day ago


Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 29,50,000 - ₹ 34,30,000

Job Opportunity

  • We are seeking a skilled professional to handle customer inquiries and provide exceptional service through multiple chats, handling 2-3 conversations simultaneously.
  • The ideal candidate will be able to answer a wide range of inquiries and solve complex customer service issues and problems with diplomacy and tact.
  • The role requires the ability to process transactions involving large sums of money with high accuracy.
  • The successful candidate will also be responsible for processing customers' orders with precision and ensuring timely completion.

Essential Skills & Qualifications

  • Excellent customer service skills, including conflict resolution and diffusing tense situations.
  • Able to work in a highly regimented schedule, assisting customers on the phone for a full day.
  • Strong communication and interpersonal skills.

Requirements

  • At least 0.6 years of experience in International Chat Support.
  • Graduation is mandatory.
  • Rotational shifts and week offs.

About This Role

We value our employees and strive to create a positive work environment.



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