
Customer Service Specialist
1 day ago
Job Opportunity
- We are seeking a skilled professional to handle customer inquiries and provide exceptional service through multiple chats, handling 2-3 conversations simultaneously.
- The ideal candidate will be able to answer a wide range of inquiries and solve complex customer service issues and problems with diplomacy and tact.
- The role requires the ability to process transactions involving large sums of money with high accuracy.
- The successful candidate will also be responsible for processing customers' orders with precision and ensuring timely completion.
Essential Skills & Qualifications
- Excellent customer service skills, including conflict resolution and diffusing tense situations.
- Able to work in a highly regimented schedule, assisting customers on the phone for a full day.
- Strong communication and interpersonal skills.
Requirements
- At least 0.6 years of experience in International Chat Support.
- Graduation is mandatory.
- Rotational shifts and week offs.
About This Role
We value our employees and strive to create a positive work environment.
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