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5 days ago
**Job Title:** Business Counselor
The primary responsibility of a Business Counselor is to act as a trusted advisor to clients, providing guidance and support throughout the sales process.
Key Responsibilities:
Client Engagement: Engage with potential clients to understand their requirements and provide tailored solutions.
Relationship Building: Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
Communication: Respond to sales queries promptly and effectively, demonstrating strong communication skills both over the phone and in person.
Sales Strategy Development: Collaborate with the sales team to develop effective strategies for acquiring new clients and retaining existing ones.
Product Knowledge: Stay updated on product knowledge and sales techniques to enhance performance and productivity.
Customer Satisfaction: Conduct follow-up calls and meetings to ensure customer satisfaction and identify opportunities for upselling or cross-selling.
Feedback Mechanism: Continuously seek feedback from clients to improve service delivery and enhance the overall customer experience.
Industry Trends: Keep abreast of industry trends and competitor activities to identify opportunities for business growth.
CRM Utilization: Utilize CRM systems to track and manage client interactions and sales activities.
Performance Metrics:
- Meet or exceed sales targets while maintaining high levels of customer satisfaction.
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