Technical Solutions Specialist
1 month ago
About the Role:
We are seeking a skilled Technical Solutions Specialist to play a pivotal role in understanding customer needs and identifying suitable software solutions. As a key member of our team, you will collaborate with sales teams to qualify leads, analyze customer needs, and design customized solutions that align with specific client objectives.
Key Responsibilities:
• Collaborate with sales teams to understand customer requirements and identify suitable software solutions.
• Analyze customer needs and design customized solutions that align with specific client objectives.
• Prepare compelling technical presentations and product demonstrations to showcase solution capabilities.
• Work closely with sales representatives to develop and deliver winning sales proposals.
Requirements:
• Proven experience working with cloud-based software solutions (SaaS, PaaS).
• Familiarity with various software development methodologies (Agile, Waterfall).
• Strong working knowledge of IT infrastructure and network concepts (TCP/IP, DNS).
• Excellent understanding of system integration principles and practices (APIs, integrations).
• Proficiency in troubleshooting and problem-solving skills.
• Experience with configuration management tools (e.g, Ansible, Chef) and scripting languages (e.g, Python, PowerShell) is a plus.
Education and Experience:
• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree a plus).
• Minimum of 3-5 years of experience in a technical sales or solutions engineering role.
• Strong analytical and problem-solving skills with a data-driven approach.
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