
South Asia Programs Leadership Position
3 days ago
We are seeking a seasoned professional to lead our South India and Sri Lanka programs as a Program Service Manager/Tour Leader Training Manager/Coach.
The ideal candidate will have experience in hiring, training, and driving performance of trip leaders who lead senior Americans on land tours in South India and Sri Lanka.
- Key Responsibilities:
- Hiring and Training Strategies: Develop plans to staff all departures with high-performing trip leaders.
- Leadership Development: Lead trip leader meetings and training sessions in an office environment and on-road trip simulations.
- Individualized Coaching: Develop personalized training plans for newly hired trip leaders.
- Performance Improvement: Drive achievement of regional excellence goals through live coaching, ride-alongs, and annual trainings.
- Team Management: Assign trip leaders based on past performance and company needs.
- Customer Interaction: Regularly interact with travelers on-site.
- Crisis Management: Offer 24/7 emergency support for all trip leaders.
- Administrative Support: Manage administrative duties while on the road and in the office.
About the Role
This is a challenging opportunity for a highly motivated and organized individual to make a significant impact in the success of our South Asia Operational Team.
Requirements
To be successful in this role, you will need to possess excellent leadership skills, strong communication abilities, and a keen eye for detail.
What We Offer
We provide a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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