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Customer Support Specialist
2 weeks ago
Seeking a highly skilled and customer-focused professional to assume the role of Customer Support Specialist.
Key Responsibilities:- Respond promptly to customer inquiries through various communication channels
- Handle incoming calls and provide accurate information to customers
- Assist customers with product inquiries, order updates, and issue resolution
- Convert inbound inquiries into successful sales opportunities
- Maintain records of customer interactions and transactions
- Coordinate with internal teams to ensure seamless customer experiences
- Excellent verbal and written communication skills
- Previous experience in customer support or inbound sales is preferred
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency in using technology and comfortable with email/chat tools
This role offers a chance to work in a dynamic environment, develop strong customer service skills, and grow professionally. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
