Client Service Representative
4 days ago
Job Overview:
The Client Advisor / Customer Service Officer (CSO) is a critical role in our Business, responsible for providing exceptional customer service and support.
Key Responsibilities:
- Handle customer inquiries and concerns at the front desk, ensuring a seamless and welcoming experience.
- Maintain clinic hygiene and adherence to company standards.
- Perform administrative tasks, including maintaining patient files, registers, and other records.
- Manage financial transactions, including utility bills and expenses.
- Represent Amplifon Values, Mission, and Vision, creating customer satisfaction through good relationships, accurate information, and high-quality services.
- Make confirmation calls for appointments, follow up with clients, and participate in revenue generation and promotional activities.
Requirements:
A Bachelor's degree in any field and a strong commitment to teamwork and customer satisfaction.
Working Hours:
Arrive at the clinic by 9:00 am to ensure readiness by 9:30 am.
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