Client Solutions Representative

3 weeks ago


Mumbai, Maharashtra, India Snaphunt Full time

The Opportunity

We are seeking a skilled Client Solutions Representative to join our team at Snaphunt.

About the Role

  • As a Client Solutions Representative, you will be the primary point of contact for clients, delivering exceptional service standards and advice on their enquiries, complaints, and service-related issues.
  • You will work closely with internal stakeholders to resolve client issues and perform root cause analysis to identify opportunities for improvement.
  • Developing account plans to enhance service delivery is also a critical aspect of this role.

The Ideal Candidate

  • You possess at least 2 years of experience, including solid experience in a similar role within Media & Entertainment.
  • You have excellent interpersonal and communication skills and can effectively work with multiple stakeholders to drive desired outcomes.
  • Your working knowledge of communication skills, computer fundamentals, and Lead generation is essential.
  • You are a strong networker with a talent for building relationships and enjoy finding creative solutions to problems.
  • Adaptability and the ability to thrive in changing environments are also highly valued.

About Our Client

Our client took flight 25 years ago, with just 3 people. Today, they have grown to operate across 8 countries, with 12 business verticals and a team of 7500 employees.



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