Freight Network Liaison

2 weeks ago


Ahmedabad, Gujarat, India Telihub Limited Full time

Job Description

As a key member of our team at Telihub Limited, the Freight Network Liaison will play a pivotal role in fostering strong relationships with our carrier partners.

Key Responsibilities:

  • Primary Point of Contact: Serve as the primary point of contact for all carrier relations inquiries and respond to carrier requests and concerns in a timely and professional manner.
  • Contract Negotiation: Negotiate service contracts with carriers, ensuring mutually beneficial agreements that support our business objectives.
  • Performance Monitoring: Monitor carrier performance and compliance with company policies, identifying areas for improvement and implementing corrective actions as needed.
  • Interdepartmental Collaboration: Work closely with other departments to resolve issues with shipments, ensuring seamless execution of our logistics operations.
  • Industry Knowledge: Maintain up-to-date knowledge of industry trends and developments, staying ahead of the curve to drive business growth and innovation.
  • Regulatory Compliance: Stay informed about changes in transportation regulations, ensuring our operations remain compliant and our carrier partners are aware of the requirements.
  • Relationship Building: Develop and maintain positive relationships with carriers, fostering trust and cooperation that benefits our business and the carriers we work with.
  • Customer Service: Handle customer complaints and escalate as necessary, providing exceptional service and support to our customers.
  • Reporting: Prepare reports on carrier performance, providing actionable insights that inform our business decisions.
  • New Business Development: Assist in the development of new business opportunities, identifying and pursuing growth prospects that align with our company's goals.


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