Chief Client Solutions Advisor

5 days ago

Pune, Maharashtra, India beBeeBusinessAnalyst Full time ₹ 18,00,000 - ₹ 22,00,000

Job Overview

Senior Business Analyst/SME is responsible for delivering solutions to meet the business needs of clients. The role involves data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications.

Responsibilities & Deliverables:

  • Implement integration of Finastra's Payments solution into the Global Payplus (GPP) platform, contributing to the enhancement of payment processing capabilities.
  • Interact with clients to determine project requirements and needs analysis.
  • Establish and/or assist clients with configuring system parameters and controls based on their business practices and processes; recommend best practices.
  • Conduct data analysis and mapping activities for assigned applications if applicable.
  • Provide on-site or remote support during client conversions as applicable.
  • Test and troubleshoot system configuration and functionality.
  • Validate new system input, output, and connectivity.
  • Identify, research, and assist in resolving any issues with technical resources.
  • Facilitate converted database validation work sessions with clients as applicable.
  • Assess and report risks during project and participate in the development and implementation of mitigation plans.
  • Communicate project scope, status, and risks to all stakeholders.
  • Record accurate and timely accounting of time spent on project-related activities.
  • Follow established project, departmental, company procedures and quality standards.

Requirements & Qualifications:

  • Must have experience with Finastra products like GPP(Global PAYplus).
  • Minimum of 6 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
  • Client-facing service experience required.
  • Software implementation, support, or training experience strongly preferred.
  • Experience with project management disciplines preferred.

What We Offer:

A dynamic and collaborative environment that fosters growth and development.

About Us:

Our organization is dedicated to delivering innovative solutions that meet the evolving needs of our clients.

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