ServiceNow Implementation Specialist

2 days ago

Bengaluru, Karnataka, India beBeeServicenow Full time ₹ 18,00,000 - ₹ 25,00,000
Job Title: ServiceNow Developer

About the Role:

We are seeking a skilled professional to join our team as a ServiceNow Software Engineer. You will be responsible for supporting and enhancing our core Enterprise ServiceNow platform in a dynamic, collaborative environment.

This is an excellent opportunity to apply your expertise in a fast-paced setting where you will contribute to impactful projects. As a key player, you will work closely with scoped application teams to handle integrations and plugin installations.

Key Responsibilities:

  • Provide expert support for our core Enterprise ServiceNow platform.
  • Deliver configuration tasks and implement new features and functionalities.
  • Collaborate with scoped application teams to handle integrations and plugin installations.
  • Efficiently triage and resolve incident tickets related to the platform and hosted applications.

Mandatory Skills:

  • Certification: A Certified System Administrator (CSA) certification is required, with a Certified Application Developer (CAD) certification being highly preferred.
  • Relevant Experience: At least 5 years of hands-on experience as a ServiceNow Software Engineer.
  • Communication Skills: Strong verbal and written communication skills are essential for collaborating with team members and stakeholders.

Technical Skills:

  • Expertise in JavaScript and GlideScript for scripting and customizations.
  • Proficiency in configuring and developing platform features, including Flow Designer, UI Policies, Business Rules, Client Scripts, ACLs, and Workflows.
  • In-depth knowledge of core ServiceNow modules like IT Service Management (ITSM) and IT Operations Management (ITOM).
  • Hands-on experience with Service Portal development, including widgets, pages, and AngularJS.
  • Experience in designing and implementing integrations using REST and SOAP APIs.
  • Familiarity with the Agile/Scrum development methodology.

Required Qualifications:

  • A minimum of 5 years of ServiceNow implementation experience.
  • Certified Application Developer (CAD).
  • Certified System Administrator (CSA).

Preferred Qualifications:

  • 4+ years of in-depth ServiceNow experience, particularly within the financial services domain.
  • Certified Implementer in ITSM, ITOM, and Core Platform.

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