Support Specialist

2 days ago

Vizag, Andhra Pradesh, India beBeeCustomerService Full time ₹ 52,70,400 - ₹ 80,32,000

Job Overview

Customer service representatives play a vital role in ensuring the success of businesses by providing exceptional support to customers.

At our company, we value our customer-centric approach and are seeking a skilled professional to join our team as a customer service representative.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment, are highly motivated, and possess excellent communication skills.

As a customer service representative, you will be responsible for handling customer inquiries, resolving issues promptly, and providing solutions that meet their needs.

Key Responsibilities:

  • Handle customer calls, emails, and chats in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Provide product information and recommendations to customers.
  • Upsell and cross-sell products and services where applicable.
  • Maintain accurate records of customer interactions and activities.

Requirements:

  • Degree in any field.

Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Strong problem-solving skills and ability to think critically.
  • Knowledge of computer operations and basic software applications.
  • Highly organized and able to prioritize tasks effectively.

What We Offer:

Our company offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.

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