
Senior Director, Debt Collections
1 day ago
The ideal candidate will possess extensive experience in debt collections, having successfully led teams and managed performance metrics.
Detailed knowledge of unsecured and secured loan products is also essential for this role.
Key Responsibilities:- Develop strategic plans to drive regional debt collection performance.
- Oversee the management of large teams, ensuring productivity and providing coaching as needed.
- Maintain strong relationships with clients to foster growth and compliance.
- Monitor regulatory norms and identify areas for improvement.
- Collaborate on enhancing collection tools and automation opportunities.
- At least 14 years of debt collection experience with leadership roles in managing large teams.
- A deep understanding of debt collections across various loan products.
- Proven ability to lead cross-functional teams and manage financial aspects.
- Excellent interpersonal, negotiation, and client-handling skills are necessary.
- Familiarity with digital tools, CRMs, dialers, and analytics platforms is advantageous.
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us debt collection specialist
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