Debt Recovery Agent

16 hours ago

Noida, Uttar Pradesh, India Frenzopay Full time ₹ 16,000 - ₹ 1,92,000 per year

Debt Collection/ Recovery/ Collection- Outbound Process

  • Make outbound calls to customers with pending payments.
  • Explain payment terms and negotiate repayment plans if necessary.
  • Update the CRM with accurate call notes and payment status.
  • Maintain call quality and handle calls with empathy, patience, and professionalism.
  • Escalate unresolved issues to senior collection manager.
  • Meet daily/weekly/monthly collection targets.

Requirements:

  • DRA certified preferred.
  • Proven experience in telecalling, collections, or customer service is preferred.
  • Strong communication skills (Hindi, English, Tamil, Telegu or kannada regional languages.

  • Ability to handle high call volumes and work under pressure.

  • Telecalling / Outbound Calling

  • Debt Recovery / Collection

Working Hours: 9:30 AM to 6:30 PM

  • Knowledge of debt collection.

Job Type: Full-time

Pay: ₹16, ₹19,000.00 per month

Work Location: In person

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