
Customer Liaison Officer
1 week ago
Our ideal candidate excels at building and maintaining long-term relationships with customers, fostering trust and understanding their evolving needs.
Key Responsibilities:
- Develop strategic partnerships with key clients to drive business growth and customer satisfaction.
- Collaborate with internal teams to ensure seamless service delivery and exceed customer expectations.
- Communicate effectively with customers to understand their goals, preferences, and pain points.
- Identify opportunities to upsell and cross-sell relevant products or services that align with client objectives.
- Meet or exceed sales targets while prioritizing exceptional customer service.
- Maintain accurate and up-to-date records of client interactions and activities.
Requirements:
- Proven experience in account management, sales, or a related field with a strong track record of success.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work under pressure, meet deadlines, and adapt to changing priorities.
- Basic knowledge of industry trends and products, with a willingness to learn and develop expertise.
- Bachelor's degree preferred but not mandatory.
Soft Skills:
- Professionalism, integrity, and a customer-focused mindset.
- Strong organizational and time management skills to prioritize tasks effectively.
- Confidence, a positive attitude, and a results-driven approach.
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