Senior Customer Liaison Officer

4 days ago


Aligarh, Uttar Pradesh, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000

Customer Engagement Specialists play a pivotal role in ensuring customer satisfaction and loyalty by handling interactions, encouraging subscription sign-ups, and resolving outstanding issues. The ideal candidate will have expertise in Microsoft Excel, analytical skills to track performance metrics, and strong communication and negotiation abilities.

Key Responsibilities:
  • Engage with customers to resolve outstanding matters or encourage subscription purchases after the trial period expires.
  • Process orders promptly upon receiving customer inquiries and send purchase confirmations.
  • Maintain detailed records of follow-ups and interactions.

The organization is a global leader in innovative software solutions, fostering a collaborative culture, creativity, and flexible work environment. They leverage cutting-edge technologies and promote diversity in all aspects.



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