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Claims Specialist

1 month ago

Mumbai, Maharashtra, India AXA Group Full time

Claims Specialist


AXA XL is seeking a talented Claims Specialist to join our team in Mumbai, India. As a Claims Specialist, you will be responsible for handling claims for all lines of business, providing prompt and efficient service to clients, and meeting company objectives and targets.


Key Responsibilities



  • Client servicing, liaison with underwriters, and reporting to management
  • Manage the adjustment of reinsurance and insurance claims up to given handling and settlement authority
  • Negotiate and liaise with insureds, brokers, cedants, loss adjusters, and other service providers to deliver prompt and fair claims service
  • Claims administration, including process claims advices & settlements, liaise with accounts department on payments, ensure claims are entered onto system correctly and in a timely manner, and prepare reports for management
  • Maintain and diarize tasks to ensure claims are kept updated, dealt with efficiently, and in accordance with corporate objectives and targets
  • Ensure claims are handled in line with claims handling procedures and provide accurate reports or figures to Underwriters for marketing and renewals purposes
  • Set up and maintain databases to record claims and service providers

About Us


AXA XL is a leading global insurance company, part of the AXA Group. We specialize in property, casualty, and specialty insurance and facultative reinsurance for large national and multinational corporations and leading insurance companies. Our India Reinsurance branch is well-positioned to develop and service clients of AXA XL in India.


Requirements



  • Bachelor's degree with extensive work experience in claims handling, Financial Lines, and/or Casualty experience
  • Proven track record of providing consistently first-class customer service internally and/or externally
  • Ability to build effective working relationships, establishing credibility amongst a wide and demanding client group
  • Excellent communication skills, discretion in dealing with people from all levels of the Company, excellent attention to detail, and a resilient and adaptable style

What We Offer


AXA XL offers a dynamic and inclusive work environment, empowering our employees to deliver top client service across all our lines of business. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent to partner with those who move the world forward.