Network Security Specialist
2 weeks ago
We are seeking a highly skilled Network Security Specialist to join our Cybersecurity team. As a key member of the team, you will be responsible for monitoring, analyzing, and resolving network security incidents in a timely and efficient manner.
About the Role:
- Monitor and analyze network security devices, systems, and tools to identify potential threats and vulnerabilities.
- Troubleshoot issues related to configurations on platforms such as firewalls, web application firewalls, proxies, and distributed denial of service systems.
- Follow established work instruction playbooks and runbook automations activities to ensure timely response and resolution of incidents.
- Understand and work within established Service Level Agreements (SLA) to ensure timely response and resolution of incidents.
- Support and promote cybersecurity operation standards and excellence.
- Continuous improvement of core functions expected from Cybersecurity Operations Center.
Key Responsibilities:
- Track, update, and resolve all assigned incidents, changes, and problem reports in the incident management system.
- Follow documented support procedures to manage each issue through resolution or turnover to maintain established service levels.
- Solicit feedback on documented procedures to accurately record resolution and ensure client satisfaction.
- Measure and review work instructions for accuracy of execution and to drive toward objective response and restoration time frames.
Requirements:
- 3+ years of work experience with a Bachelor's Degree or 2+ years of work experience.
- Work experience or training as a Network/Security Operations Engineer, network/security support analyst, or experience across multiple technologies such as firewalls, proxies, distributed denial of service systems.
- Understanding of network monitoring concepts and management tools. Knowledge of systems, application, and fault monitoring toolsets such as Indeni, Splunk, Moloch, QRadar, Solarwinds, NetCool, or other similar platforms.
- Functional understanding of packet and protocol from firewall/and other systems through tools such as Wireshark to support troubleshooting activities.
- Demonstrate knowledge of native cloud-based security monitoring tools.
- General knowledge of networking and routing topology, cybersecurity frameworks, constructs, and auditable standards.
- Communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.
Benefits:
We strive to create an inclusive work environment that values diversity, equity, and inclusion. We believe that our differences enable us to build a better world, and we're committed to making our organization a place where everyone can thrive.
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