Cloud Systems Operator

5 days ago

Thāne, Maharashtra, India beBeeSystem Full time ₹ 18,00,000 - ₹ 20,00,000

We are seeking a highly skilled and experienced System Monitor to join our team. The successful candidate will be responsible for monitoring Grafana dashboards and observability tools to detect failures and performance issues.

Key Responsibilities:

  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of cloud platforms to support infrastructure monitoring.
  • Ramp up quickly on existing systems and processes.

Requirements:

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.

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