Exceptional Customer Experience Specialist

5 days ago


Shimoga, Karnataka, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 14,99,000
Job Overview

As a key player in our organization, you will be instrumental in delivering exceptional customer experiences.

Responsibilities:
  • Respond to incoming calls from members and resolve their issues efficiently.
  • Interact with members to understand their coverage and healthcare requirements.
Requirements:
  • A minimum of one year's experience in international customer service is required.
  • Proficiency in written and verbal communication skills in English is essential.
  • Basic computer literacy is necessary for this role.
What We Offer:
  • Support for your career growth and development.
  • An inclusive environment that encourages giving back.
  • A global team guided by our company values.
  • A comprehensive benefits package including transportation assistance, paid time off, tuition reimbursement, and health and wellness incentives.
About Your Role:

We are committed to providing the necessary skills and support for success. From training to individualized coaching, you will have access to resources that promote career growth.

You will report to the Team Lead and contribute to both customer satisfaction and team success.



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