Retail Operations Leader
1 day ago
We are seeking a highly skilled and experienced Store Manager to lead our luxury watch store in Haldwani. The ideal candidate will have a proven track record of managing premium retail stores and delivering exceptional customer service in a high-end environment.
Responsibilities:
• Oversee daily operations of the luxury watch store, ensuring smooth and efficient functioning.
• Lead, motivate, and manage the sales team to meet and exceed performance targets.
• Ensure world-class customer service standards, catering to high-profile clientele.
• Maintain strong visual merchandising and uphold premium brand presentation.
• Manage inventory, stock levels, ordering, and timely replenishment.
• Handle customer queries, complaints, and after-sales service in a professional manner.
• Prepare sales reports, team performance updates, and store audits.
Requirements:
• Minimum 3 years of experience managing a luxury premium retail store in watches, jewelry, fashion, or lifestyle segments.
• Strong leadership, communication, and interpersonal skills.
• Well-versed in client handling, team coordination, and sales strategy.
• Proficient in retail operations, billing systems, and inventory management.
• Professional grooming and presentation, with fluency in English and Hindi.
Benefits:
• Opportunity to work with one of the most prestigious luxury retail formats.
• Dynamic and growth-oriented environment.
• Career growth for high performers.
• Performance bonus.
• Ability to commute or relocate.
How to Apply:
Interested candidates may apply by submitting their resume and cover letter. Shortlisted candidates will be contacted for interviews.
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