Retail Store Manager

3 days ago

Najibabad UP IN Peter England - ABFRL Full time

Job Title Store Manager - Peter England Tier 3-4 Towns Location Tier 3 4 Town specific location as per requirement Department Retail Operations Reporting to Area Business Manager Role Summary The Store Manager will be responsible for the overall operations and performance of a single Peter England store in a Tier 3 or Tier 4 town This role focuses on delivering exceptional customer experience achieving sales targets managing store staff and ensuring all brand and operational standards are upheld Key Responsibilities 1 Sales Profitability Drive store sales to achieve monthly targets revenue ASP UPT ATV Focus on improving store KPIs through CRM conversion and cross-selling Implement local strategies to grow Like-to-Like L2L sales 2 Store Operations Ensure adherence to PSOP Perfect Store Operating Processes Maintain VM standards stock hygiene and planogram compliance Oversee daily cash handling billing accuracy and stock replenishment 3 Customer Experience Ensure high service standards and prompt issue resolution Improve Mission Happiness scores by enhancing customer satisfaction Engage with local customers and build store loyalty 4 Team Management Lead train and motivate store team members Conduct daily huddles track individual performance and manage rosters Foster a performance-driven and customer-focused culture 5 Local Catchment Marketing Understand local customer preferences and buying behavior Collaborate with the Area Business Manager to execute catchment-level marketing activities Build partnerships with local entities to drive store visibility Key Skills Competencies Strong leadership and communication skills Retail acumen with a focus on customer experience Understanding of local market dynamics Proficiency in POS systems and basic Excel reporting tools Self-motivated with the ability to work independently Qualifications Experience Graduate in any discipline 2-4 years of experience in apparel or retail store operations Experience in managing a single-brand apparel store is preferred Job Types Full-time Permanent Pay Up to 30 000 00 per month Benefits Flexible schedule Ability to commute relocate Najibabad Uttar Pradesh Reliably commute or planning to relocate before starting work Preferred Experience Retail 2 years Preferred Work Location In person

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