
Technical Hardware Specialist
2 weeks ago
We are seeking a skilled Desktop Support Engineer to join our team in Mumbai.
Key Responsibilities:
- Provide first-level technical support to end-users for hardware, software, and networking issues.
- Troubleshoot desktop, laptop, and printer-related problems.
- Install, configure, and maintain operating systems and applications.
- Support and troubleshoot Microsoft Outlook and other MS Office applications.
- Respond to IT support tickets in a timely and professional manner.
- Coordinate with vendors for hardware replacement or warranty claims.
- Maintain documentation of issues and resolutions.
Required Skills:
- Good knowledge of desktop and laptop hardware.
- Strong troubleshooting and diagnostic skills.
- Hands-on experience with Microsoft Outlook, Windows OS, and basic networking.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
Eligibility Criteria:
- Minimum 1.6 years of relevant experience.
- Any graduate or diploma in IT/Computer Science preferred.
- Immediate joiners will be given preference.
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