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Hospitality Specialist

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Bengaluru, Karnataka, India beBeeHostess Full time ₹ 30,00,000 - ₹ 60,00,000

The Hostess plays a pivotal role in creating a warm and inviting atmosphere for guests. As the first point of contact, this individual sets the tone for an exceptional dining experience.

Key responsibilities include greeting guests warmly, managing reservations efficiently, and ensuring seamless table assignments. The ideal candidate should possess excellent interpersonal and communication skills, with a focus on guest satisfaction.

Responsibilities:

  • Greet guests warmly upon arrival and bid farewell as they depart
  • Guide guests to their tables while providing menus
  • Manage walk-ins by ensuring timely seating arrangements
  • Maintain a clean and organized workspace, including waitlists and reservation systems
  • Assist customers with special requests and preferences

The Hostess is also responsible for coordinating with the kitchen, servers, and management to ensure smooth operation. This requires strong multitasking and organizational skills, as well as attention to detail.

In addition to these core responsibilities, the Hostess may be required to handle phone calls, provide information about the restaurant's menu and services, and address guest concerns or complaints promptly and professionally.

Requirements:

Skills and Qualifications
  • Excellent customer service and communication skills
  • Ability to multitask and manage multiple responsibilities
  • Strong organizational and time management skills
  • Attention to detail and ability to maintain a clean and organized workspace

Ideal candidates will have a friendly and approachable demeanor, with the ability to maintain composure in busy or challenging situations.