
Guest Relations Manager
6 days ago
Key Responsibilities
- Manage daily operations to ensure a smooth and welcoming environment for VIPs/CIPs.
- Lead the review of previous day's operations, identifying areas for improvement and implementing corrective actions.
- Develop and implement plans for short-term operational requirements, including event coordination and facilitation.
- Collaborate with internal and external agencies to manage operational continuity and ensure business resilience.
- Prepare and update Standard Operating Procedures (SOPs) and guidelines for Guest Relations operations.
Qualifications
- Strategic thinking and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Proven ability to manage and lead teams.
Benefits
- Opportunity to work in a dynamic and growing industry.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
Others
- Adaptability and flexibility.
- Ability to work in a team environment.
- Strong analytical and decision-making skills.
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