
Coordinating Hotel Operations
2 days ago
Job Title: Reservations Team Coordinator
Responsibilities and Expectations- Manage daily tasks and workloads, including incoming guest inquiries and emails, providing information about hotel services in accordance with established standards.
- Provide educational experiences for guests and key prospects on wellness offerings and address individual needs.
- Ensure accurate records and generate reports related to reservations, occupancy, and revenue as needed.
- Deliver exceptional customer service by handling complex inquiries and requests.
- Develop strong relationships with regular guests to encourage repeat visits and cultivate new guest relationships to foster loyalty.
- Bachelor's degree or diploma in Hotel Management or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work under pressure and handle high volumes of work during peak periods.
- Proactive and results-driven approach.
- Build on existing strengths and expand professional knowledge.
Key Skills: Effective communication, Problem-solving, Adaptability, Teamwork.
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Hotel Operations Logistics Coordinator
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Director of Hotel Engineering
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hotel hospitality assistant
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