Coordinating Hotel Operations

2 days ago


Salem, Tamil Nadu, India beBeeCommunication Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Reservations Team Coordinator

Responsibilities and Expectations
  • Manage daily tasks and workloads, including incoming guest inquiries and emails, providing information about hotel services in accordance with established standards.
  • Provide educational experiences for guests and key prospects on wellness offerings and address individual needs.
  • Ensure accurate records and generate reports related to reservations, occupancy, and revenue as needed.
  • Deliver exceptional customer service by handling complex inquiries and requests.
  • Develop strong relationships with regular guests to encourage repeat visits and cultivate new guest relationships to foster loyalty.
Requirements and Qualifications
  • Bachelor's degree or diploma in Hotel Management or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work under pressure and handle high volumes of work during peak periods.
Benefits and Opportunities
  • Proactive and results-driven approach.
  • Build on existing strengths and expand professional knowledge.

Key Skills: Effective communication, Problem-solving, Adaptability, Teamwork.



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