Global Customer Support Representative

3 days ago

Surat, Gujarat, India beBeeInternational Full time ₹ 3,00,000 - ₹ 4,00,000
Job Opportunity

We are seeking a highly skilled and professional Customer Support Specialist to handle international customer inquiries with efficiency and expertise.

This role requires an individual who is passionate about delivering exceptional customer service, self-motivated, and possesses excellent communication skills in English.

  • Key Responsibilities:

  • Handle International Customer Inquiries: Respond to customer emails, phone calls, and chat requests in a timely and professional manner.

  • Provide Technical Support: Troubleshoot and resolve customer technical issues related to our products or services.

  • Maintain Excellent Communication Skills: Communicate effectively with customers, colleagues, and management in a clear and concise manner.

  • Stay Up-to-Date with Product Knowledge: Develop and maintain in-depth knowledge of our products and services to provide accurate information to customers.

Requirements

  • Required Skills:

  • English Language Proficiency: Excellent written and verbal communication skills in English.

  • Customer Service Experience: Proven experience in providing exceptional customer service in a fast-paced environment.

  • Technical Skills: Strong problem-solving skills and ability to learn new technologies quickly.

  • Education: Bachelor's degree in Business Administration, Communications, or related field.

What We Offer

  • Competitive Salary: A competitive salary that reflects your skills and experience.

  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.

  • Collaborative Work Environment: A collaborative and dynamic work environment that fosters creativity and innovation.

How to Apply

Please submit your resume and cover letter to us. We look forward to hearing from you

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