Senior IT Asset Lifecycle Manager

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeAssetManagement Full time ₹ 35 - ₹ 45

Job Title: Senior IT Asset Lifecycle Manager

About the Role

We are seeking a highly skilled Senior IT Asset Lifecycle Manager to oversee and enhance our client's asset lifecycle management practices across global operations.

Key Responsibilities
  • Manage end-to-end delivery of IT asset engagements, ensuring alignment with service level agreements, key performance indicators, and service improvement initiatives.
  • Configure robust identification and reconciliation rules to ensure reliable configuration item data integrity.
  • Monitor configuration item health and proactively resolve data conflicts between authoritative sources.
  • Define and maintain standard configuration items, CI relationships, and classification schemas in line with business needs.
  • Develop and maintain process documentation, policies, and compliance frameworks for IT asset lifecycle management.
  • Create and enhance application maps using ServiceNow Service Mapping.
  • Customize ServiceNow environments, including scripting, automation, and module configuration.
  • Design and manage reports and dashboards to support decision-making and transparency.
  • Identify and implement opportunities for continuous service improvement.
Qualifications
  • At least 3 years of experience in IT asset management or a related field.
  • Strong expertise in ServiceNow IT Asset Management modules.
  • Proven ability to drive operational excellence in IT asset management.
  • Deep understanding of IT asset architecture, CI types, and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.
  • Excellent documentation and process design skills.
  • Strong communication and stakeholder management abilities across global teams.
Preferred Qualifications
  • Experience with ServiceNow Service Mapping and MID Server configuration.
  • Ability to write custom scripts within ServiceNow for automation and customization.
  • Background in ITIL practices and IT service management frameworks.
What We Offer

We offer a dynamic work environment, competitive salary, and opportunities for professional growth and development.

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