
Regional Commercial Director
24 hours ago
We are seeking a seasoned retail professional to fill the role of Area Business Manager. This critical position plays a key part in driving comprehensive business growth, operational excellence, and team development across a cluster of retail outlets within a designated region.
Key Responsibilities:- P&L Management: Maximize profitability by closely working with the business team to hit revenue and cost targets. Drive in-store sales through enhanced customer engagement while strategically managing operational costs.
- Change Management Leadership: Spearhead and implement business strategic initiatives and change programs within your area, ensuring smooth transitions and team adoption of new processes, technologies, and customer engagement strategies related to our holistic health approach.
- Employee Retention & Development: Recruit, develop, motivate, and retain high-performing store teams. Foster a positive, collaborative, and engaging work environment that encourages growth and reduces attrition, focusing on deep product and solution knowledge.
- Customer Experience & Retention: Deliver an unparalleled customer experience across all stores, educating customers about personalized plans and driving strong customer engagement and retention that translates into increased online sales and brand advocacy for our company.
- Performance Reporting & Insights: Analyze key performance indicators (KPIs) and operational data for your area, generating comprehensive reports and providing actionable insights and recommendations to the business team.
- SOP Adherence & Operational Excellence: Ensure strict adherence to Standard Operating Procedures provided by the business team, maintaining consistent brand standards and operational efficiency that reflect our scientific and holistic approach.
- Strategic Collaboration: Work closely with the business team to implement national strategies at a local level, providing valuable market feedback and contributing to the continuous evolution of our retail model.
- A Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field is preferred. A background in wellness, healthcare, or integrated solutions is a plus.
- 7-8 years of experience with a Bachelor's Degree or 2-3 years of experience with a Master's Degree from a Tier 1/Tier 2 MBA college.
- Proven track record in managing Store-level P&L and driving financial results.
- Demonstrated experience in leading and successfully implementing change management initiatives.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Exceptional leadership, team-building, and interpersonal communication skills.
- Competitive salary package
- Opportunities for career advancement
- Collaborative and dynamic work environment
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