
Customer Onboarding Specialist
1 day ago
We are seeking an experienced support professional to join our team as a Customer Onboarding Specialist. In this critical role, you will be responsible for providing top-notch customer support and ensuring their seamless onboarding experience.
About the RoleThe ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle multiple tasks simultaneously while maintaining a high level of productivity. They will work closely with internal teams to resolve issues efficiently and provide recommendations for process improvements.
Key Responsibilities- Customer Support: Respond to customer inquiries via phone and digital channels, addressing their concerns and resolving issues in a timely manner.
- Product Education: Educate customers about our products and services, promoting our brand values and features.
- Performance Metrics: Meet daily productivity and quality metrics, ensuring consistent delivery of high-quality results.
- Process Adherence: Adhere to established processes and guidelines for customer interactions, maintaining consistency and accuracy.
- Escalation: Identify and escalate issues to relevant internal teams, ensuring prompt resolution and minimizing impact on customers.
- Improvement Suggestions: Recommend process improvements to enhance the customer experience, leveraging feedback and data analysis to inform decision-making.
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Onboarding Specialist
2 days ago
Bengaluru, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Onboarding SpecialistWe are seeking a skilled Onboarding Specialist to join our team. In this role, you will be responsible for managing the onboarding process for our customers, ensuring they have the tools and support they need to succeed.About the RoleThe ideal candidate will have experience in customer-facing roles, with excellent communication and...
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Customer Onboarding Specialist
2 days ago
Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 80,00,000 - ₹ 1,40,00,000About the RoleWe are seeking an exceptional individual to spearhead our customer onboarding and post-go-live support initiatives. As a crucial member of our team, you will develop a deep understanding of our product suite, collaborate with cross-functional teams, and provide end-to-end support to our customers.
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Lead Onboarding Specialist
3 weeks ago
Bengaluru, Karnataka, India BestEx Research Full timeAbout BestEx ResearchBestEx Research is a financial technology and research firm specializing in building sophisticated execution algorithms and transaction cost modeling tools servicing multiple asset classes. The firm provides high-performance algorithmic execution services to hedge funds, CTAs, asset managers, and banks through a traditional electronic...
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Lead Onboarding Specialist
2 days ago
Bengaluru, Karnataka, India BestEx Research Full timeJob DescriptionAbout BestEx ResearchBestEx Research is a financial technology and research firm specializing in building sophisticated execution algorithms and transaction cost modeling tools servicing multiple asset classes. The firm provides high-performance algorithmic execution services to hedge funds, CTAs, asset managers, and banks through a...
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Senior Customer Onboarding Specialist
2 days ago
Bengaluru, Karnataka, India beBeeOnboarding Full time US$ 1,20,000 - US$ 1,60,000Job DescriptionWe are seeking a highly motivated and experienced Associate Director of Customer Onboarding to join our growing team. In this role, you will play a critical part in ensuring our customers have a smooth and successful experience implementing our SaaS software.You will be a trusted advisor and project manager, guiding customers from initial...
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Client Onboarding Specialist
12 hours ago
Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 10,00,000 - ₹ 20,00,000Job Title: Client Onboarding SpecialistAbout the Role:The Client Onboarding Specialist plays a crucial role in ensuring seamless client onboarding experiences while maintaining compliance with regulatory standards and jurisdictions. This specialist provides regular updates to senior stakeholders on changes in Know Your Client (KYC), Anti-Money Laundering...
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Ecommerce Onboarding Specialist
2 days ago
Bengaluru, Karnataka, India beBeespecialist Full time ₹ 60,00,000 - ₹ 1,20,00,000Onboarding SpecialistAbout us, we are a hub for driving technology and business strategy.We power innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience.Job ResponsibilitiesProvide onboarding support to welcome sellers onto the platform, guiding them through all set-up steps and activities as...
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Dynamic Onboarding Specialist
5 days ago
Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 15,00,000 - ₹ 20,00,000Job OverviewA dynamic Onboarding Specialist is required to coordinate a seamless onboarding experience for new hires. This role encompasses the entire onboarding process, from initial contact to establishing start dates and scheduling orientation sessions.Key Responsibilities:Act as the primary point of contact for new hires during the onboarding phase,...
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Client Onboarding Specialist
3 days ago
Bengaluru, Karnataka, India Loop Health Full timeJob DescriptionWe are looking for great communicators and detail-oriented candidates to join as an Client Onboarding Specialist as a part of the customer success team at Loop. You will be responsible for planning, executing, and promoting engaging events that update our clients and their employees about our offerings (insurance policy details, health...
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Operations Support Specialist
2 hours ago
Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878Operations Support Specialist - Onboarding ExpertThis is an exciting opportunity to join our team as an Operations Support Specialist - Onboarding Expert. As a key member of our Customer Success, Service & Operations department, you will be responsible for delivering exceptional onboarding experiences for new hires.About the RoleThis role involves managing...