
Divisional Collections Executive
1 day ago
Job Summary:
The Divisional Collections Head is a critical leadership role responsible for driving the success of our collections strategy. This individual will lead a team of collectors in achieving targeted recovery rates, while ensuring compliance with all applicable laws and regulations.
About the Role:
We are seeking an experienced collections professional to oversee the day-to-day operations of the collections team. The successful candidate will be responsible for developing and executing comprehensive collections strategies, monitoring key performance indicators, and preparing regular performance reports for senior management.
Key Responsibilities:
- Develop and execute comprehensive collections strategies to achieve targeted recovery rates
- Oversee the day-to-day operations of the collections team, providing leadership and support
- Monitor key performance indicators and prepare regular performance reports for senior management
- Implement training programs for staff to enhance collections techniques and improve customer interactions
- Collaborate with sales and customer service teams to identify opportunities for reducing outstanding debts
- Analyze trends in collections data to identify potential areas for improvement
- Negotiate payment plans or settlements with customers who are facing financial difficulties
- Ensure compliance with all applicable laws and regulations regarding collections and credit
Requirements:
To succeed in this role, you will need:
- A strong background in collections, either through education or experience
- Excellent leadership and communication skills
- Ability to analyze data and make informed decisions
- Strong problem-solving and negotiation skills
What We Offer:
In return for your expertise and dedication, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a motivated and results-driven professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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