IT Support Associate II, IT Services Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused IT Support Engineer to join our IT Services Team. As a key member of our team, you will be responsible for providing technical support and maintenance for Amazon's corporate infrastructure, service platforms, and employees.
Key Responsibilities- Provide ticket-based, walk-up, and remote helpdesk support for Amazon's growing multi-site user base and environments.
- Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.
- Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support, and hardware recycling.
- Participate in the development, implementation, and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services.
- Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating on-call schedule for production support issues.
- Research, procure, vet, and deploy new hardware and software solutions.
- 1+ years of corporate setting Windows, Mac, or Linux Operating Systems support experience.
- Experience troubleshooting integrated and interdependent computer systems.
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry-relevant certifications.
- Experience in a dynamic environment with a high degree of customer service.
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Client Service Associate II
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Pune, Maharashtra, India BNY Full timeJob DescriptionWe are seeking a highly skilled and motivated individual to join our Liquidity and Margin Services team as an Associate, Client Service II. This role is located in Pune, Maharashtra, and will be responsible for providing exceptional client service and support to our clients.The successful candidate will have a strong background in client...
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Financial Services Account Associate II
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Pune, Maharashtra, India Jobs for Humanity Full timeJob Title: Financial Services Account Associate IIJoin our team at FIS, a leading provider of financial services, as a Financial Services Account Associate II. In this role, you will be responsible for verifying and inputting customer requests, performing quality control activities, and producing template emails or written correspondence to customers.Key...
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Financial Services Account Associate II
2 weeks ago
Pune, Maharashtra, India Jobs for Humanity Full timeJob Title: Financial Services Account Associate IIJob Summary:We are seeking a highly skilled and detail-oriented Financial Services Account Associate II to join our team. As a key member of our team, you will be responsible for verifying and inputting customer requests, performing quality control activities, and producing template emails or written...
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Associate, Client Service Representative II
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Associate, Client Service II
2 weeks ago
Pune, Maharashtra, India BNY Mellon Full timeAbout the RoleWe are seeking a highly skilled and motivated Associate, Client Service II to join our Liquidity & Margin Services offshore team in Pune, Maharashtra. As a key member of our team, you will be responsible for providing exceptional client service, ensuring client satisfaction, and driving business growth.Key ResponsibilitiesOversee assigned...
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SAP Implementation Specialist
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Pune, Maharashtra, India SMARTWORK IT SERVICES Full timeJob Title: SAP Implementation SpecialistJob Summary: We are seeking an experienced SAP Implementation Specialist to lead our SAP implementation projects. The ideal candidate will have a strong background in SAP configuration, implementation, and support.Key Responsibilities: Lead SAP implementation projects, including gathering requirements, system...
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Associate, Client Service Representative II
1 week ago
Pune, Maharashtra, India BNY Full timeJob SummaryWe are seeking a highly skilled and motivated Associate, Client Service Representative II to join our Corporate Trust business team in Pune. This role is responsible for providing exceptional client service and support to our clients in the Debt Funds Market Servicing SPVs and Funds.Key ResponsibilitiesWork closely with internal teams to ensure...
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Financial Services Account Associate II-11
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Pune, Maharashtra, India Jobs for Humanity Full timeJob DescriptionAs a Financial Services Account Associate II-11 at Jobs for Humanity, you will play a critical role in providing exceptional customer service to high-value customers.Provide telephonic concierge services and serve as the primary point of contact for customers.Address customer inquiries and perform account maintenance tasks for deposits and...
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IT Support Specialist
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Pune, Maharashtra, India ADCI PNQ 13 SEZ Full timeJob SummaryThe ADCI PNQ 13 SEZ is seeking a highly motivated and experienced IT Support Associate II to join their IT Services Team. In this role, you will be responsible for providing top-notch technical support to our employees, ensuring that their devices and systems are running smoothly and efficiently. Responsibilities:- Provide ticket-based, walk-up...
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Client Service Associate II
2 weeks ago
Pune, Maharashtra, India BNY Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our Corporate Trust business team as a Client Service Associate II. This role is located in Pune and will be responsible for providing exceptional client service and support to our clients in the Debt Funds Market Servicing SPVs and Funds.Key ResponsibilitiesWorking within Debt...
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Veeva CRM Implementation Specialist
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Pune, Maharashtra, India IT Full timeAbout the RoleWe are seeking a highly experienced Veeva CRM specialist to drive successful implementations and provide ongoing support to our clients.ResponsibilitiesLead Veeva CRM implementations, focusing on the Order Management module.Build strong relationships with clients and establish credibility as a subject matter expert.Gather and analyze business...
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Financial Services Account Associate II
2 weeks ago
Pune, Maharashtra, India FIS Full timeJob SummaryFIS is seeking a highly skilled and detail-oriented Financial Services Account Associate II to join our team. As a key member of our Transaction Operations division, you will be responsible for verifying and inputting customer requests, performing quality control activities, and producing template emails or written correspondence to customers.Key...
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Technical Support Specialist
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Pune, Maharashtra, India Ensono Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Ensono. As a Technical Support Specialist, you will be the first point of contact for our associates and external clients regarding computer and network related incidents, requests, or issues.Key Responsibilities:Provide first-level support and initial point of...
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Production Support Specialist
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Pune, Maharashtra, India LTIMindtree Full timeJob OverviewJob Title: Production Support SpecialistLocation: Pune, IndiaJob Type: Permanent RoleExperience: Minimum 4+ years of strong production support role knowledge under banking and financial services is mandatory.About the Role:Provide technical support for .NET Web applications, including error handling and troubleshooting.Manage Job Scheduler...
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\"Technical Services Specialist\"
1 day ago
Pune, Maharashtra, India Fujitsu Full time\"As a Technical Services Specialist at Fujitsu, you will be responsible for providing expert-level support for our clients\' IT infrastructure. This includes administering Linux, Oracle, MSSQL, Windows, and IIS technologies, as well as troubleshooting and resolving technical issues. You will work closely with our clients to understand their needs and...
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Financial Services Associate II
2 weeks ago
Pune, Maharashtra, India FIS Full timeJob SummaryFIS is seeking a highly skilled Financial Services Associate II to join our team. As a key member of our Transaction Operations division, you will be responsible for verifying and inputting customer requests, performing quality control activities, and producing template emails or written correspondence to customers.Key ResponsibilitiesVerify and...
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IT Support Associate II, IT Services Specialist
2 weeks ago
Pune, Maharashtra, India ADCI PNQ 13 SEZ Full timeAmazon.com is seeking a skilled IT Support Engineer to join their IT Services Team. As a member of the team, you will have the opportunity to develop your career by maintaining and supporting Amazon's unique corporate infrastructure, service platforms, and employees. This is a challenging role that demands strong communication skills, technical, analytical,...
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Service Desk Specialist
2 weeks ago
Pune, Maharashtra, India Ensono Full timeJob SummaryEnsono is seeking a highly skilled Service Desk Specialist to provide first-level support and initial point of contact for our associates and external clients regarding computer and network-related incidents, requests, or issues.Key ResponsibilitiesProvide immediate resolution to a high percentage of issues or assign issues to the next level of...
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IT Support Specialist
2 weeks ago
Pune, Maharashtra, India ADCI PNQ 13 SEZ Full timeJob SummaryWe are seeking a highly motivated and customer-focused IT Support Associate II to join our IT Services Team. As a member of our team, you will have the opportunity to develop your career by maintaining and supporting Amazon's unique corporate infrastructure, service platforms, and employees.Key ResponsibilitiesProvide ticket-based, walk-up, and...
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Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Radical Technologies Full timeKey Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Radical Technologies. The ideal candidate will have strong technical skills and experience in SQL server, IIS, and Linux.Requirements:Strong knowledge of SQL server 2005/2008/2012, including installation, configuration, and query writing.Experience with IIS...