Financial Services Account Associate II

6 days ago


Pune, Maharashtra, India Jobs for Humanity Full time
Job Title: Financial Services Account Associate II

Job Summary:

We are seeking a highly skilled and detail-oriented Financial Services Account Associate II to join our team. As a key member of our team, you will be responsible for verifying and inputting customer requests, performing quality control activities, and producing template emails or written correspondence to customers.

Key Responsibilities:

  • Verify and input customer requests to ensure accuracy and completeness
  • Perform quality control activities to ensure quality standards are met
  • Produce template emails or written correspondence to customers
  • Adhere to all policies and procedures guidelines and divisional operational metrics/standards
  • Identify improvement opportunities to streamline business processes
  • Guide and mentor peers on less complex processes

Requirements:

  • Excellent communication and interpersonal skills
  • Excellent knowledge of customer services and global mindset
  • Ability to work in night shifts and temporary work from home
  • Flexibility to work in office environment post operations begin

What We Offer:

  • A fantastic range of benefits including medical, dental, and vision
  • Great workspaces with dedicated and motivated colleagues
  • A broad range of professional education and personal development possibilities
  • A work environment built on collaboration, flexibility, and respect

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

Sourcing Model:

Recruitment at FIS works primarily on a direct sourcing model.



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