Customer Success Representative

2 weeks ago


Chennai, Tamil Nadu, India AppX (YC S21) Full time
Customer Success Manager at AppX (YC S21)

We are seeking a Customer Success Manager to join our team at AppX (YC S21). The successful candidate will be responsible for ensuring customer satisfaction, analyzing customer data, and providing exceptional customer service on a day-to-day basis.

  • Establish clear client retention goals and process milestones for clients and employees to work toward.
  • Assist customers with setting up and navigating programs or software.
  • Promote the value of the product and upsell services and products with the brand image.
  • Review customer complaints and concerns and seek to improve the customer experience.

Requirements:

  • Prior work experience as a Customer Success Manager or similar role in the E-Learning or Ed-Tech industry.
  • Exceptional ability to communicate and foster positive business relationships.
  • Technical skills required, as they relate to the use of the product or service.
  • Accountability and personal organization are essential.
  • Experience in managing a diverse group and training each according to company standards.

About Us:

At AppX, we aim to make the journey smoother and more rewarding by equipping creators with the right technology and support to thrive in the digital landscape.

We have already achieved:

  • 10,000+ Creators
  • 150+ countries served
  • 6 crore+ end users enrolled
  • 10 lakh+ live streams per year
  • 1000 crore+ earned by creators


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A leading product development companyRole: Customer Success RepresentativeExperience: 3-7 yearsLocation: RemoteJob Description:Key Responsibilities:Onboard new customers and guide them through the implementation process.Establish strong relationships with clients to understand their goals and challenges.Provide ongoing...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job Description:At Verifitech Services - India, we are seeking a highly skilled and motivated Customer Success Representative to join our team.Client Onboarding: Guide clients through the onboarding process, ensuring a seamless and efficient experience.Client Collaboration: Collaborate with the sales and implementation teams to ensure smooth transition from...


  • Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time

    Customer Success ManagerCynosure Corporate Solutions seeks a seasoned Customer Success Manager to join their team. As a key player in the company's growth strategy, this individual will be responsible for building and nurturing long-term relationships with customers.24 years of experience in customer success or a similar role, with a strong background in the...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the Role:We are seeking a skilled Customer Success Strategist to join our team at Verifitech Services - India. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills.Responsibilities:Customer Engagement: Develop and maintain strong relationships with assigned customers, acting as their primary...


  • Chennai, Tamil Nadu, India Smart Work Consultants Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Smart Work Consultants. As a key member of our sales team, you will be responsible for making outbound calls to prospective customers, generating leads, and presenting our products or services to effectively communicate their features and...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Customer Success ExecutiveAt Verifitech Services - India, we're seeking a highly skilled Customer Success Executive to join our team. This role is pivotal in ensuring our customers achieve their desired outcomes by providing exceptional support and guidance throughout their journey with us.Key Responsibilities:Customer Engagement: Build and maintain strong...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a skilled Customer Service Representative to provide excellent communication skills in English.This role involves supporting customers via email and chat, ensuring prompt and accurate responses.Requirements include a minimum of 1 year of experience in BPO, with a strong emphasis on communication skills.Successful candidates will have a...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job Title:Client Success Team RepresentativeJob Summary:We are seeking a Client Success Team Representative to join our team at Verifitech Services - India. As a Client Success Team Representative, you will play a crucial role in ensuring the satisfaction and success of our clients.Key Responsibilities:Develop and maintain strong relationships with clients...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We seek a skilled Customer Service Representative to join our team at CapTalent HR.The ideal candidate will possess strong communication skills in English and at least 1 year of experience in Voice/non voice customer service.Key qualifications include a graduate degree from a recognized institution and a minimum of 1 year of experience in customer...


  • Chennai, Tamil Nadu, India MTAB Technology Center P Ltd Full time

    Job Description:This is a remote position that requires excellent communication skills and a customer-focused mindset. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers and ensuring their satisfaction.Key Responsibilities:• Provide customer service and support via phone, email, or chat• Address...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking skilled Kannada speakers to join our team as Customer Support Representatives. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients in Kannada. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Responsibilities:Provide...


  • Chennai, Tamil Nadu, India Overture Rede Full time

    Job Title:International Customer Service RepresentativeAbout the Role:We are seeking a skilled International Customer Service Representative to join our team at Overture Rede. In this role, you will be responsible for providing high-quality customer service to end customers through inbound and outbound calls.You will be the primary point of contact for...


  • Chennai, Tamil Nadu, India TQ FLY TRAVELS Full time

    Telesales Representative Job DescriptionWe are seeking an experienced Telesales Representative to join our team at TQ FLY TRAVELS. The successful candidate will be responsible for contacting potential or existing customers to inform them about our products or services, using scripts to answer questions and close sales.Key Responsibilities:Customer Engagement...


  • Chennai, Tamil Nadu, India Dr. Aravind's IVF Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Dr. Aravind's IVF.SalaryThe estimated salary for this role is ₹30,000 - ₹50,000 per month, depending on experience.Job ResponsibilitiesCustomer Interaction: The ideal candidate will have excellent communication skills and be able to interact...


  • Chennai, Tamil Nadu, India Sisco Jobs Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Sisco Jobs. The ideal candidate will be responsible for handling customer inquiries, resolving customer complaints, and providing information about our products and services.Key Responsibilities:Respond to customer...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    **Job Summary**At CapTalent HR, we are seeking a motivated and experienced Customer Support/ Academic Counsellor to join our team. The ideal candidate will have excellent communication skills in English and experience in overseas education counselling.**Key Responsibilities:**Provide comprehensive counselling to students regarding study abroad options,...


  • Chennai, Tamil Nadu, India Jobs Class Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Jobs Class. This individual will be responsible for providing exceptional customer service, handling inbound and outbound calls, and resolving customer complaints in a timely and professional manner.About the RoleThe successful candidate will have excellent...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Role OverviewWe are seeking a highly motivated and experienced individual to join our team as a Customer Support Representative. The ideal candidate will have a strong background in sales and customer service, with a proven track record of success in voice process environments.Key ResponsibilitiesOutbound calling on data collected through lead generation...


  • Chennai, Tamil Nadu, India Hyatt Corporation Full time

    Customer Service RepresentativeAt Hyatt Corporation, we are seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide excellent customer service to guests,...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    • We are seeking a highly skilled Tamil customer support representative to join our team at CapTalent HR.• The ideal candidate will possess excellent communication skills in Tamil and be able to provide top-notch support to our clients.• In this role, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in...