Senior Operations Manager

5 hours ago


Madurai, Tamil Nadu, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

Operations Leadership Opportunity

This role involves leading the management of operations across Life and Pension sub-processes. The ideal candidate will have expertise in managing teams and process areas, ensuring adherence to standards and quality assurance.

The job entails:

  • Managing operations across Life and Pension sub-processes, including PRSA, ARF, S&I, Claims, and Servicing.
  • Leading domain-specific Centers of Excellence for New Business and Servicing.
  • Driving training, knowledge management, and SME development using GenAI tools.
  • Collaborating with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.
  • Supporting transition activities, including KT, ramp-up, and monitored production.
  • Implementing process improvements and automation opportunities to enhance efficiency.

Qualifications & Experience

  • 8+ years in insurance operations with domain specialization in Life & Pensions.
  • Experience in managing teams across multiple locations and process areas.
  • Strong understanding of Irish regulatory landscape and insurance product lifecycle.
  • Exposure to transformation tools and automation platforms.
  • Experience in training, SOP development, and compliance audits.

Key Skills

  • Domain expertise in Life and Pension operations.
  • People and process management.
  • Quality and compliance orientation.
  • Strong analytical and communication skills.


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