Asset Lifecycle Configurator

1 week ago

Pushkar, Rajasthan, India beBeeConfigurator Full time US$ 90,000 - US$ 1,20,000

Job Overview

We are seeking an experienced professional to manage and enhance asset lifecycle and configuration management practices across global operations.

About the Role

  • Deliver end-to-end solutions for hardware asset management and configuration management, ensuring alignment with service level agreements, key performance indicators, and service improvement initiatives.
  • Configure robust identification and reconciliation rules to ensure reliable data integrity in the configuration management database.
  • Monitor configuration management database health and proactively resolve data conflicts between authoritative sources.
  • Define and maintain standard configuration items, relationships, and classification schemas aligned with business needs.
  • Develop and maintain process documentation, policies, and compliance frameworks for hardware asset management and configuration management.
  • Create and enhance application maps using ServiceNow Service Mapping.
  • Configure middleware servers for integrations and data synchronization.
  • Customize ServiceNow environments including scripting, automation, and module configuration.
  • Design and manage reports and dashboards to support decision-making and transparency.
  • Identify and implement opportunities for continuous service improvement.
  • Define, improve, and manage periodic audit and verification processes for asset data.
  • Conduct regular stakeholder engagements and meetings to communicate status, issues, and opportunities.

Qualifications

  • At least 3 years of experience in this field.
  • Strong expertise in ServiceNow hardware asset management and configuration management modules.
  • Proven ability to drive operational excellence in IT asset and configuration management.
  • Deep understanding of configuration management database architecture, configuration item types, and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.
  • Excellent documentation and process design skills.
  • Strong communication and stakeholder management abilities across global teams.

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