
Employee Lifecycle Specialist
1 week ago
To succeed in this role, you will play a key part in supporting the People Systems Team by enabling business change, articulating requirements, testing new solutions, and continuously improving existing systems, data, and processes.
Responsibilities- Manage and maintain our HR system, including data integrity, workflow processes, auditing, and issue resolution.
- Provide first-line support for queries, including triaging helpdesk tickets.
- Offer second-line support for system-related queries from the wider business.
- Develop and implement workflows that align with business policies and support the entire employee lifecycle.
- Conduct end-to-end testing of new functionalities across HRIS, Talent, Performance, Integrations, Pay Flow, Benefits, and LMS.
- Provide system configuration, troubleshooting, and day-to-day end-user support, acting as the primary contact for HR system queries.
- Produce and interpret reports and dashboards for people analytics, ensuring stakeholders have access to actionable, accurate HR data.
- Perform regular audits, system updates, and ensure compliance with data policies.
- Deliver training and documentation to users on system functionality and self-service processes.
- Work collaboratively with departments to identify gaps, implement improvements, and support system developments.
- Support strategic initiatives through the system by providing technical expertise and data insights.
- Proven experience with HR systems.
- Strong data management and reporting skills, including experience building and running analytics and maintaining data quality.
- Understanding of HR workflows, employee lifecycle, and people policies.
- Collaborative team player with a proactive attitude.
- Excellent stakeholder communication, problem-solving, and process improvement skills.
- Experience delivering training or user support on HR systems.
- Strong attention to detail, organizational, and multitasking abilities.
- Technical skills: familiarity with report-building tools, Excel, and general system administration.
- Knowledge of data compliance requirements.
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