Senior Technical Support Engineer

2 days ago

Bikaner, Rajasthan, India beBeeTechnical Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Our company seeks a seasoned Technical Support Engineer to manage and maintain our Dynamics 365 Finance & Operations environments. This key role involves overseeing daily operations, ensuring optimal system performance, and addressing technical issues in a timely manner.

Key Responsibilities:
  • Deployment Management: Deploy solution packages via Lifecycle Services (LCS) and Azure DevOps CI/CD pipelines.
  • Environment Updates: Perform D365 F&O developer, sandbox, and production environment updates.
  • Code Management: Manage code branching strategies, including cherry-picking changes across environments.
  • ISV Solution Management: Install, update, and manage ISV solutions across environments.
  • System Optimization: Perform system upgrades and optimizations for performance and stability.
Database & Maintenance Tasks:
  • Database Refreshes: Perform database refreshes across environments and execute maintenance scripts.
  • Database Performance: Optimize database performance and troubleshoot SQL-related issues.
Security & Configuration Management:
  • User Access Management: Modify and manage security roles for users based on access requirements.
  • Administrative Configurations: Perform administrative configurations within D365 F&O.
Development & Troubleshooting:
  • Troubleshooting Issues: Investigate and troubleshoot technical issues related to D365 F&O.
  • Small-Scale Development: Perform small-scale development and customizations using X++ when required.
  • Data Management Framework Solutions: Work with functional teams to implement Data Management Framework (DMF) solutions.

This role is ideal for a hands-on technical professional who enjoys working with D365 F&O environments, managing deployments, troubleshooting issues, and ensuring optimal system performance.

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