Process Associate US Shift Kumbakonam

4 weeks ago

Kumbakonam, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time
Job Title: Process Associate US Shift Kumbakonam

We are seeking a detail-oriented and proactive Process Associate to support our operational processes during US shift hours. The ideal candidate will ensure efficiency and accuracy in all tasks, providing exceptional service to our clients and stakeholders.

Key Responsibilities:
  • Execute assigned processes according to standard operating procedures, ensuring accuracy and timeliness.
  • Input, verify, and maintain data in relevant systems and databases, ensuring data integrity and confidentiality.
  • Identify and address any issues or discrepancies in processes, collaborating with team members and supervisors to resolve them promptly.
  • Generate and review reports related to process performance, highlighting key metrics and areas for improvement.
  • Maintain accurate documentation of processes, changes, and any issues encountered.
  • Liaise with other departments and teams to ensure smooth workflow and effective communication of process-related information.
  • Participate in process improvement initiatives by providing feedback and suggesting enhancements to streamline operations.
Requirements:
  • Proficient in English with excellent grammar and punctuation skills.
  • Strong typing skills with a minimum typing speed of 50 words per minute.
  • Comfort with use of computer and software for editing transcripts.
  • Experience in transcript editing or related field preferred but not required.
  • Ability to maintain confidentiality and handle sensitive information.
  • Sufficient knowledge relating to necessary transcription software/tool.
  • Attention to detail and ability to follow instructions closely.
  • Basic understanding of arbitration or court proceedings will be helpful.

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