Service Desk Operations Specialist

Job Title: Service Desk Operations SpecialistJob Summary: We are seeking a skilled Service Desk Operations Specialist to join our team at AtkinsRéalis. As a key member of our Global Service Desk, you will provide first-line support to our end-users, ensuring prompt and effective resolution of IT Incidents and Service Requests.Key Responsibilities:Provide...

Xpertsol is seeking a highly skilled Service Desk Support Specialist to join our team of experienced IT professionals. This is a challenging role that requires technical expertise in Microsoft's core business applications and operating systems. As a Service Desk Support Specialist, you will be responsible for providing IT support relating to technical...

MACOM is an Equal Opportunity Employer.We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or veteran status or any other legally protected status.Service Desk Support SpecialistJob Purpose:As a Service Desk Support Specialist at MACOM Technology Solutions, you...

Job Summary We are seeking a highly skilled Service Desk Operations Manager to lead our team in providing exceptional customer service and support. As a key member of our Service Desk team, you will be responsible for managing the day-to-day operations, ensuring timely and effective issue resolution, and driving process improvements.Key Responsibilities •...

Job Summary:We are seeking an experienced Service Desk Specialist to join our team at Brillio. In this role, you will provide top-notch technical support for our clients, focusing on Microsoft Office and cloud services.Key Responsibilities:Support clients with Microsoft Office applications, including Outlook 2010-2019.Assist with configuring and...

Job SummaryFujitsu is seeking a highly skilled Service Desk Specialist to provide exceptional technical support to end-users. As a key member of our Service Desk team, you will be responsible for handling call, chat, and email support, identifying issues, and providing L1 resolution. You will work closely with SMEs to ensure prompt resolution and maintain...

About the RoleLighthouse is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will provide 24x7 global IT support for our hardware and software used in production, manage/deliver content and services to technology teams and other departments in the organization.Key ResponsibilitiesProvide...

Job Overview:Arm Limited is seeking a skilled Service Desk Advisor to provide technical support to its global end-users. As the primary point of contact for all tickets, the successful candidate will be responsible for resolving issues in a timely and efficient manner, while maintaining exceptional customer service.Responsibilities:Act as the first point of...

Job Title: Service Desk Engineer About the Role: We are seeking a skilled Service Desk Engineer to join our team at Hi Tech Informatics Pvt Ltd. As a Service Desk Engineer, you will be responsible for providing technical support and resolving issues for our end-users. Key Responsibilities: Provide Technical Support:Provide a single point of contact for...

Job SummaryWe are seeking a highly skilled Service Desk Engineer to join our team at Hi Tech Informatics Pvt Ltd. The successful candidate will be responsible for providing exceptional technical support to our end-users, ensuring that IT infrastructure management is seamless and efficient.Key ResponsibilitiesProvide a single point of contact for IT...

About the Role:We are seeking a highly motivated and organized Global Service Desk IT Support Specialist to join our team at AtkinsRéalis. The successful candidate will be responsible for providing first-line technical support to our clients and internal teams.Key Responsibilities:Provide technical support via phone, email, and remote desktop for hardware,...

Job Title: Service Desk AdvisorJob Summary:Arm Limited is seeking a highly skilled Service Desk Advisor to join our team. As a Service Desk Advisor, you will be the first point of contact for all end-user tickets globally, handling inquiries and issues via multiple channels, including chat, phone, and Service Now portal.Key Responsibilities:Act as the first...

Job SummaryAs a Team Lead in our Service Desk, you will be responsible for leading a team of technical support specialists in providing exceptional customer service and resolving technical issues efficiently.Key ResponsibilitiesLead and manage a team of technical support specialists to ensure timely resolution of customer issues.Develop and implement...

Transform Your Career with NTT DATAAt NTT DATA, we're pushing the boundaries of what's possible in the world of technology. As a Service Delivery Client Engineering - Remote Engineer (L1), you'll play a crucial role in providing top-notch technical support to our clients. Your expertise will be the key to resolving complex technical issues and ensuring...

Lectra is seeking an experienced Customer Service Operations Specialist to join our team in Bangalore. This role plays a critical part in ensuring smooth and efficient activities from the Expertise Center, where Equipment and Software specialists support customers remotely in India.The ideal candidate will work closely with the Expertise Center team,...

Job SummaryZones is seeking a highly skilled Service Desk Team Lead to join our team. As a Service Desk Team Lead, you will be responsible for managing, developing, and training the service desk team to ensure excellent customer service and technical support.Key ResponsibilitiesEffectively manage and develop the service desk team to ensure high-quality...

Job Title: Global Service Desk IT Support SpecialistJob Description:We are seeking a highly skilled and experienced Global Service Desk IT Support Specialist to join our team at AtkinsRéalis. As a key member of our Global Service Desk, you will be responsible for providing multi-lingual first-line IT support to our end-users across the...

Job Role and ResponsibilitiesThe successful candidate will be responsible for providing excellent customer service to resolve customer inquiries and requests in a timely and efficient manner. This includes responding to customer inquiries through various channels, triaging and solving assigned requests according to the service desk's standard operating...

Key ResponsibilitiesManage incoming calls and track all received requests in our incident management system.Maintain and update Standard Operating Procedures (SOPs) regularly and perform Level 1 tasks based on SOPs.Ensure incident logs are updated frequently and escalate incidents as required.Provide timely updates to end-users and management.Achieve 100%...

About the RoleLighthouse is seeking a highly skilled IT Service Desk Manager to join our Technology Solutions Group. As a key member of our team, you will be responsible for managing and running a 24x7 global IT Service Desk, leading a team of talented IT Service Desk engineers, and developing SLAs to monitor the status and progress of IT tasks and...