Senior Client Services Manager

1 day ago


Bellary, Karnataka, India beBeeMarketing Full time ₹ 40,00,000 - ₹ 80,00,000

Job Summary:

  • This role involves working with clients to develop and maintain strong relationships, ensuring seamless execution of projects while meeting client expectations and deadlines.
  • The ideal candidate will have a Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field, along with 1-2 years of experience in an advertising or marketing agency environment.

About the Role:

  • Liaise between clients and internal teams to coordinate project execution, ensure compliance, and meet quality standards.
  • Develop and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients.
  • Provide strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices.
  • Address client concerns, complaints, or conflicts promptly and professionally.
  • Stay updated on industry developments, competitor activities, and emerging advertising trends.
  • Foster client loyalty by engaging with clients to identify opportunities for upselling or cross-selling additional services.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
  • Project Execution: Coordinate project execution, ensuring smooth delivery while meeting client expectations and deadlines.
  • Campaign Development: Develop and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients.
  • Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices.
  • Issue Resolution: Address client concerns, complaints, or conflicts promptly and professionally.
  • Trend Analysis: Stay updated on industry developments, competitor activities, and emerging advertising trends.
  • Client Loyalty: Foster client loyalty by engaging with clients to identify opportunities for upselling or cross-selling additional services.

Requirements:

  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 1–2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Word/Excel for drafting briefs, reports, and documents.
  • Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
  • Highly organized with strong attention to detail.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
  • Passionate about advertising, brand building, and creative communication.


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