Senior Operations Engineer

2 days ago

Bareilly, Uttar Pradesh, India beBeeOperations Full time ₹ 1,17,37,500 - ₹ 2,12,25,000
About This Opportunity

We are seeking an experienced Senior Operations Engineer to join our team.

  • This role focuses on payment solutions and requires hands-on experience with platforms like Fiserv Enterprise Payments Platform, ACI Universal Payments (UP) Framework, SWIFT, and Message Translation Service (MTS).
Key Responsibilities:
  1. System Recovery Expertise
    1. Act as a subject matter expert in system recovery processes ensuring rapid resolution and minimal business impact using technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.
  2. Monitoring and Logging Solutions
    1. Design implement and maintain monitoring alerting and logging solutions using observability tools like Datadog and Splunk with automation/custom integration support via Python scripting.
  3. Proactive Risk Identification
    1. Proactively identify risks and implement preventive measures to ensure system stability across distributed and cloud-native environments.
  4. Domain Expertise
    1. Leverage domain expertise in payment protocols SWIFT MTS ACH standards like ISO 20022 and regulatory frameworks including SEPA and PCI-DSS.
  5. Incident Response
    1. Improve incident response workflows lead critical incident triage and drive blameless postmortems.
  6. Recurring Issues Analysis
    1. Analyze recurring issues perform deep-dive investigations and collaborate across teams to implement long-term fixes and resiliency strategies.
  7. Automation Development
    1. Develop automation scripts Python Bash PowerShell for routine tasks system health checks and self-healing mechanisms to reduce manual intervention.
  8. Collaboration and Stakeholder Management
    1. Work closely with Engineering DevOps and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.
Required Qualifications:
  • Bachelor's degree in Computer Science IT or a related field.
  • 7+ years of experience in L2 operations incident management and system recovery.
  • Deep knowledge of the Enterprise Payments Platform (EPP) and modern payment processing protocols.
  • Experience with payment gateways fintech APIs and ISO 8583/ISO 20022.
  • Proficiency in Java AWS Cloud Platform/Infra API Engineering and Mainframe systems.
  • Advanced experience with observability tooling Datadog Splunk and Python scripting for integrations and automation.
  • Strong Linux/Unix systems knowledge and understanding of cloud environments AWS Azure or GCP.
  • Familiarity with CI/CD pipelines Docker Kubernetes and ITSM tools.
  • Experience with SQL/NoSQL database monitoring and troubleshooting.
  • Understanding of distributed systems and microservices architectures.
  • Excellent problem-solving skills and ability to perform under pressure.
Preferred Qualifications:
  • Experience developing or troubleshooting APIs using Spring Boot.
  • Familiarity with service meshes Istio and feature flagging tools LaunchDarkly.
  • Exposure to secrets management tools like Vault or Consul.
  • Prior experience in highly regulated environments with a focus on compliance e.g. PCI-DSS.
  • Strong documentation and communication skills.

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