Ecommerce Operational Leader

7 days ago

Cochin, Kerala, India beBeeOperational Full time ₹ 8,00,000 - ₹ 15,00,000
Job Description:

We are seeking an experienced operational leader to oversee daily operations across e-commerce platforms for a fast-growing D2C brand. The ideal candidate has prior experience working with direct-to-consumer brands, understands catalog/content management, inventory planning, and operational excellence.

Main Responsibilities:
  • Create and manage product listings on Amazon Seller Central, ensuring accurate content and compliance with platform policies.
  • Manage FBA and FBM workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.
  • Monitor and improve account health metrics – Buy Box share, cancellations, late dispatches, and customer feedback.
  • Protect brand presence: handle hijacked listings, unauthorized sellers, and compliance escalations.
  • Set up and maintain SKUs, pricing, and images across platforms.
  • Ensure stock accuracy, fill rates, and low OOS through close coordination with supply chain.
  • Execute promotions, campaigns, and visibility initiatives to drive sales.
  • Partner with supply chain for demand planning and inventory allocation across channels.
  • Coordinate with marketing for launches, promos, and brand campaigns.
  • Maintain clean, updated SKU data (barcodes, MRPs, product details) across systems.
Requirements:
  • 2–4 years of experience in e-commerce operations.
  • Must have worked with D2C brands (not agencies/resellers).
  • Solid understanding of e-commerce workflows: catalog, inventory, fulfillment, and platform compliance.
  • Proficient in Excel/Google Sheets; ability to generate insights from data.
  • Exposure to consumer goods / kitchenware / lifestyle brands.
  • Knowledge of Amazon Advertising (PPC campaigns) or Quick Commerce paid visibility tools.

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