
Sales & Operations Executive
15 hours ago
We are seeking a strategic leader to drive business growth and operational efficiency in the eCommerce space.
The ideal candidate will have a proven track record of success in IT/eCommerce sales, with demonstrable results in revenue growth and market expansion.
This role offers a unique opportunity for a dynamic individual to make a significant impact on the company's success.
Main Responsibilities:- Analyze market trends, customer behavior, and competitive landscape to develop strategic go-to-market plans.
- Lead and mentor the sales team to achieve ambitious revenue targets.
- Design and implement effective sales strategies tailored for both domestic and global markets.
- Foster relationships with key clients, partners, and stakeholders to drive business growth.
- Oversee daily operations across multiple departments including Sales, Technology, Customer Support, and Logistics.
- Mentor and coach high-performance teams to optimize productivity and service delivery.
- Ensure alignment of operational workflows with strategic business objectives.
- Monitor KPIs and implement continuous improvement practices to optimize productivity and service delivery.
- Coordinate with product and engineering teams to maintain optimal product performance and uptime.
- Drive initiatives to improve customer acquisition, engagement, and long-term retention.
- Gather and analyze customer feedback to continuously improve service delivery and customer satisfaction.
- Act as a voice of the customer internally to influence product and service enhancements.
- Excellent Communication: Strong verbal and written communication skills, with the ability to inspire and lead cross-functional teams.
- IT Sales Expertise: Proven track record of success in IT/eCommerce sales, with demonstrable results in revenue growth and market expansion.
- Technical Acumen: Solid understanding of technology, including modern IT stacks, APIs, cloud infrastructure, and eCommerce platforms.
- Leadership Abilities: Strong leadership abilities with experience building, coaching, and retaining high-performance teams.
- Strategic Thinking: Ability to translate business goals into actionable strategies and execute them efficiently in a dynamic environment.
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