Sales & Operations Executive

15 hours ago


Cochin, Kerala, India beBeeLeader Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Overview:

We are seeking a strategic leader to drive business growth and operational efficiency in the eCommerce space.

The ideal candidate will have a proven track record of success in IT/eCommerce sales, with demonstrable results in revenue growth and market expansion.

This role offers a unique opportunity for a dynamic individual to make a significant impact on the company's success.

Main Responsibilities:
  • Analyze market trends, customer behavior, and competitive landscape to develop strategic go-to-market plans.
  • Lead and mentor the sales team to achieve ambitious revenue targets.
  • Design and implement effective sales strategies tailored for both domestic and global markets.
Leadership & Team Management:
  • Foster relationships with key clients, partners, and stakeholders to drive business growth.
  • Oversee daily operations across multiple departments including Sales, Technology, Customer Support, and Logistics.
  • Mentor and coach high-performance teams to optimize productivity and service delivery.
Operational Excellence:
  • Ensure alignment of operational workflows with strategic business objectives.
  • Monitor KPIs and implement continuous improvement practices to optimize productivity and service delivery.
  • Coordinate with product and engineering teams to maintain optimal product performance and uptime.
Customer Success & Retention:
  • Drive initiatives to improve customer acquisition, engagement, and long-term retention.
  • Gather and analyze customer feedback to continuously improve service delivery and customer satisfaction.
  • Act as a voice of the customer internally to influence product and service enhancements.
Required Skills & Qualifications:
  • Excellent Communication: Strong verbal and written communication skills, with the ability to inspire and lead cross-functional teams.
  • IT Sales Expertise: Proven track record of success in IT/eCommerce sales, with demonstrable results in revenue growth and market expansion.
  • Technical Acumen: Solid understanding of technology, including modern IT stacks, APIs, cloud infrastructure, and eCommerce platforms.
  • Leadership Abilities: Strong leadership abilities with experience building, coaching, and retaining high-performance teams.
  • Strategic Thinking: Ability to translate business goals into actionable strategies and execute them efficiently in a dynamic environment.


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