Global Technical Support Specialist

2 days ago


Mysore, Karnataka, India beBeeTechnical Full time ₹ 8,31,000 - ₹ 10,14,000
Job Title:

Technical Support Professional

We are seeking a skilled Technical Support Professional to join our team in providing exceptional support services to our customers.

  • Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to interact with customers to gather information quickly and provide effective solutions.

Key Responsibilities:

  • Providing technical support for commerce platform concepts and procedures.
  • Troubleshooting online account/login issues, and exploring new technologies to improve support services.
  • Developing an understanding of the Azure Platform and architecture, with the ability to explain complex technical concepts to customers.

Requirements:

  • Ability to learn new technologies quickly, with a strong desire to stay up-to-date with the latest developments in the field.
  • Excellent written and verbal communication skills, with the ability to inspire confidence in customers.
  • Demonstrable experience in cross-team collaboration, with the ability to work effectively with other teams to resolve customer issues.


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