Experienced Product Support Specialist

6 days ago

Guntur, Andhra Pradesh, India beBeeSustaining Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Sustaining Engineer Trainer

Location: Remote

Employment type: Part-time

Job Summary:

We are seeking an experienced sustaining engineer with over 10 years of hands-on experience in supporting products through their full lifecycle, implementing design changes, driving CAPA initiatives, performing root cause analysis, improving product reliability, and ensuring comprehensive documentation.

The ideal candidate will be responsible for mentoring and upskilling engineers, sharing best practices, and enabling continuous improvement in sustaining engineering processes across multiple industries.

Key Responsibilities:

  • Train and mentor engineering teams on sustaining engineering principles and practices.
  • Support product lifecycle management, from post-launch support to end-of-life.
  • Guide teams in implementing design changes and product modifications efficiently.
  • Lead CAPA investigations, ensuring corrective and preventive actions are properly executed.
  • Conduct detailed root cause analysis to identify and resolve recurring product issues.
  • Promote reliability improvement initiatives and preventive maintenance strategies.
  • Ensure accurate and compliant documentation according to industry standards (ISO, FDA, cGMP).
  • Facilitate cross-functional collaboration with R&D, Quality, Manufacturing, and Service teams.
  • Develop and deliver training modules, workshops, and on-the-job guidance.
  • Monitor key performance indicators (KPIs) to measure the effectiveness of sustaining engineering activities.

Required Skills & Qualifications:

  • Strong expertise in product lifecycle support and sustaining engineering.
  • Proficient in root cause analysis techniques (5-Why, Fishbone, FMEA).
  • Experience driving CAPA processes and quality improvement initiatives.
  • Knowledge of regulatory requirements and standards (ISO 13485, FDA, CE).
  • Understanding of design changes, engineering change requests (ECR/ECO), and change management.
  • Ability to improve product reliability and performance metrics.
  • Excellent documentation, reporting, and technical writing skills.
  • Hands-on experience with the maintenance of multi-industry products, including medical devices, automotive, and electronics.
  • Strong mentoring, coaching, and presentation skills.
  • Analytical thinking, problem-solving, and decision-making capabilities.

Preferred Qualifications:

  • Bachelor's or Master's degree in Mechanical, Electrical, or Biomedical Engineering.
  • Experience with PLM software (e.g., Teamcenter, Windchill) and reliability tools (Minitab, ReliaSoft).
  • Prior experience training engineers in a multi-industry setup.

  • Experienced Support Specialist

    2 weeks ago

    Guntur, Andhra Pradesh, India beBeeEducation Full time ₹ 8,00,000 - ₹ 12,50,000

    Student Experience Specialist RoleAs a Student Experience Specialist, you will play a crucial role in delivering exceptional support and guidance to students and parents throughout their journey.Key ResponsibilitiesOffer comprehensive assistance to students and parents via various communication channels to address concerns and provide timely...

  • Media Support Specialist

    7 days ago

    Guntur, Andhra Pradesh, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title:Media Support Specialist We are looking for an experienced Media Support Specialist to join our team. The ideal candidate will have a strong understanding of media streaming technologies and OTT players, as well as excellent problem-solving skills. Key Responsibilities:Take ownership of production/field issues reported by customers or operations...

  • Production Support Specialist

    1 week ago

    Guntur, Andhra Pradesh, India beBeeRevenue Full time ₹ 8,00,000 - ₹ 12,34,567

    Job TitleOracle Revenue Management Production Support – Service EngineerJob Summary:We are seeking a skilled Service Engineer to provide production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires a blend of financial accounting knowledge (ASC 606/IFRS 15) and technical troubleshooting expertise to ensure...

  • Linux Systems Support Specialist

    7 days ago

    Guntur, Andhra Pradesh, India beBeeLinux Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Linux Systems Support SpecialistWe are seeking an experienced system administrator to maintain, monitor and support our Linux infrastructure in a fast-paced production environment.The ideal candidate will possess a solid foundation in Linux fundamentals, command-line operations and experience working with Red Hat Enterprise Linux (RHEL).Maintain...

  • Product Designer Specialist

    5 days ago

    Guntur, Andhra Pradesh, India beBeeMechanicalDesigner Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Product Designer SpecialistAbout the Role:We are seeking an experienced Product Designer Specialist to join our team. The successful candidate will be responsible for designing 3D models and detailed engineering drawings using Autodesk Inventor and AutoCAD.The ideal candidate will have a strong understanding of mechanical systems, equipment...

  • Project Support Specialist

    7 days ago

    Guntur, Andhra Pradesh, India beBeeProject Full time ₹ 3,00,000 - ₹ 5,50,000

    ">Project Support Specialist">">We are seeking an experienced Project Support Specialist to assist in the planning, execution, and monitoring of projects. The ideal candidate will have a strong understanding of project management principles and be able to effectively collaborate with cross-functional teams.">Key Responsibilities:">Assist in planning and...

  • Product Operations Specialist

    6 days ago

    Guntur, Andhra Pradesh, India beBeeOperations Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Product Operations SpecialistThe role of a Product Operations Specialist plays a pivotal part in ensuring the smooth execution of both tactical tasks and strategic projects. This position demands strong organizational skills, clear communication, and the ability to work under pressure in a fast-paced environment.This individual will be responsible...

  • Senior IT Support Professional

    6 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our support team.The ideal candidate will have a strong background in software and hardware systems, with excellent problem-solving skills and the ability to communicate complex technical issues effectively.Key...

  • Customer Support Specialist

    7 days ago

    Guntur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Opportunity: Customer Support SpecialistWe are seeking a skilled customer support specialist to join our dynamic team. The ideal candidate will be responsible for managing customer relationships, ensuring satisfaction through proactive problem-solving and attention to detail.Handle inbound and outbound calls, emails, and live chat inquiries regarding...

  • Jira Support Specialist

    5 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Jira Support SpecialistWe are seeking a skilled Jira Support Specialist to join our team.The ideal candidate will have extensive experience in Atlassian tool administration, including JIRA and Confluence (both Server and Cloud).Responsibilities:Provide critical technical support during P1 incidents by troubleshooting logs and resolving...